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Go live

Before you can start accepting payments with ePay, let's make sure everything is set up correctly. This checklist helps you tick off all the key requirements so you can go live without a hitch!

General Requirements​

  • You have an acquiring agreement to process payments.

  • Your business is registered with a CVR number.

  • Your business owns the domain where the payment form is integrated (check at Punktum.dk).

  • Your website has clear and accessible Terms & Conditions and a Privacy Policy.

  • Customers must confirm that they have read and understood the Terms & Conditions before paying.

Website Requirements​

  • Your Terms & Conditions should include:

    • Business details (CVR number, company name, and address).

    • Right of withdrawal (minimum 14 days) and complaint rights (minimum 24 months).

    • Information on return shipping and complaint procedures.

    • Delivery options and estimated delivery times.

    • Payment methods and when payment is deducted (e.g., "Payment is deducted upon dispatch").

  • Your website must clearly show the company's name, address, CVR number, and contact details (email and phone number).

  • Services/products must be clearly presented with descriptions and images.

  • Prices must be displayed with the correct currency symbol and indicate whether VAT is included or excluded.

  • Your website must display logos for the accepted payment methods. If you only accept Dankort, only the Dankort logo must be shown.

  • The page where customers enter their card details must be SSL-encrypted (handled by ePay's payment window).

  • After payment, customers must be shown a receipt.

Extra Requirements for Subscription Payments​

If you're offering subscription-based payments, here are some additional things to check off:

  • Subscription terms and general Terms & Conditions must be confirmed separately by the cardholder (two checkboxes).

  • Subscription terms should include:

    • How customers can update/renew their card details.

    • How and how often customers will receive receipts (in line with payment regulations).

    • When payments will be deducted (e.g., "Every 30 days from subscription start" or "On the 1st of each month").

    • Confirmation that your business stores the customer's card details.

    • Steps for subscribing to the service/product.

    • Steps for canceling the subscription.

    • Other relevant details, such as binding period, cancellation terms, and confirmation receipts after purchase.

By following this checklist, you'll be well on your way to accepting payments smoothly with ePay. Happy selling!